Refund policy
Returns Policy
We strive to provide our customers with high-quality service and products, so we offer the option to return an item within 14 days of receiving it. If you are not completely satisfied with your purchase, you have the right to return the item under the following conditions:
- *Return Period:* You can return the item within 14 days from the date of receipt.
- *Condition of the Item:* Returns are accepted if the item has not been used beyond what is necessary to determine its characteristics and functionality. The item must be returned in its original condition, with packaging and all accessories intact.
- *Used Items:* If the item has been used beyond the necessary limits for inspection, we reserve the right to reduce the refund amount or refuse the return.
*Return Process*
To initiate the return process, please contact us through our contact form or email, specifying your order number and the reason for the return. We will provide you with further instructions on how to return the item.
*Refunds*
After receiving and inspecting the item, we will process the refund to your original payment method within 14 days. The cost of return shipping is non-refundable unless the item was faulty or did not match the description.